Acceptable Use Policy This acceptable use policy (the "Policy") defines acceptable practices for the use of HostChille’s services (the "Service").
Remote Hands Policy Colocation Customers may request HostChille to perform "remote hands" service on Customer's equipment within the HostChille facilities.
Service Level Agreement(SLA) This HostChille (Host) Service Level Agreements (SLA) is governed by the customer service agreement or master service agreement (each, an “Agreement”).
Colocation Access Policy
In order to ensure the safety and security of our facility, our clients and their colocated systems, HostChille has specific policies and procedures that all employees, clients and guests must follow.
All notices to a party shall be in writing and shall be made either via e-mail or conventional mail. HostChille may broadcast notices or messages through the Service to inform CUSTOMER of changes to the TOS at their choosing, but is not required to do so; HostChille may broadcast changes to the Service, or other matters of importance; such broadcasts shall constitute notice to CUSTOMER.
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